Customer Support

There when you need us

Free Shipping

On orders over $100

Quick Delivery

Quickly receive your order



Frequently Asked Questions

What is the full name of your company?

  • Heczibah Group Incorporated

How can I contact you?

  • Email:
  • Phone: 519-993-9733
  • Instagram @heczibah

Where is your warehouse located?

  • Ontario, Scarborough

Can I show up at your warehouse?

  • No, except by appoint

How long after purchase can I return a product?

  • We will accept returns within a period of 30 days after purchase. Please refer to our return policy

Where do I send returned items?

  • 45 Grantown Ave, Scarborough, ON. M1C 3R8

How long will it take for me to get my products?

  • 2-5 business days

How can I track a purchased item?

  • A tracking number and other relevant information will be provided once your package has shipped.

To where do you ship?

  • We only ship to addresses in Canada and the United states

Our payment options include credit card and paypal. Payment can also be made with a gift card if you have one.

Can I purchase an item that is out of stock?

  • Yes, contact costumer service

How long do I have to wait before a product out of stock is available?

  • 2-4 weeks depending on product demand
  • Fill out the notify me form on the product page and you will be notified as soon as the product becomes available (Add Link)

Can I purchase a gift card?

  • Yes, you can find them (Add link)

Can’t find your size?

  • You can contact us at, and we can have your size made and delivered within 2-4 weeks

What is your privacy policy?

  • You can view our privacy policy under the policies tab

Is my credit card information protected?

  • Yes, we use encrypted SSL to process all orders securely

We will reply to you within 24 hours (Monday-Friday)





About Us

We are an online fitness apparel website delivering products to Canada and the US.

Contact Us