Frequently Asked Questions

How long after purchase can I return a product?

• We will accept returns within a period of 30 days after purchase. Please refer to our return policy

Where do I send returned items?

• 45 Grantown Ave, Scarborough, ON. M1C 3R8

How long will it take for me to get my products?

• 2-5 business days

How can I track a purchased item?

• A tracking number and other relevant information will be provided once your package has shipped.

To where do you ship?

• We only ship to addresses in Canada and the United states

Our payment options include credit card and paypal. Payment can also be made with a gift card if you have one.

Can I purchase an item that is out of stock?

• Yes, contact costumer service

How long do I have to wait before a product out of stock is available?

• 2-4 weeks depending on product demand
• Fill out the notify me form on the product page and you will be notified as soon as the product becomes available (Add Link)

Can I purchase a gift card?

• Yes, you can find them (Add link)

Can’t find your size?

• You can contact us at heczibah@gmail.com, and we can have your size made and delivered within 2-4 weeks

What is your privacy policy?

• You can view our privacy policy under the policies tab

Is my credit card information protected?

• Yes, we use encrypted SSL to process all orders securely